Customer Relationship Management

This Module comprises of Contact Management and Sales Order Processing Management. It is an integrated solution comprising of marketing and sales activities. Organization can act immediately to improve sales, service and marketing effectiveness by using this Module. eresource Sales Management module is all about retaining customers, improving customer loyalty and gaining customer insight. This module also help to you getting your customer order management easier day by day. Whether it is maintaining customer information, quickly creating a quote or migrating them to sales order or being responsive to your customers, we provide you right solution and efficient flow of information.

Running your day-to-day business task is quiet cumbersome and at times difficult to manage. Without the support of an integrated CRM Solution, you may miss growth opportunities and lose revenue because you are not maximizing your business relationship. Non visibility to information about your customers may help your competitors benefit, leaving your business fall behind and out of touch.

A Sales Lead is a prospective consumer of a product or service, created when an individual or business shows interest and provides qualified business opportunity handed over to sales after going through a qualification process. Once Enquiry is done:Sales Lead is identified, and Placed into Sales Pipeline Using the Leads sale's professionals: Send Emails Provide Direct Marketing Material, and Make outbound sales calls